We didn’t invent anything new. Hospitality has been around forever”. Joe Gebbia
Remember that before diners get to smell or taste the food, they judge your premises based on the comfort, décor and colours surrounding them and how those things make them feel.
We have been providing commercial re-upholstery services to the hospitality industry for some time now and understand what is essential when it comes to refurbishing a restaurant, hotel or bar. Our clients increase profits and customer retention as well as save by choosing to reupholster and repair rather than replace.
One of the most critical factors for any restaurant, bar or hotel is the customer experience and is what drives customers to recommend, review and return time and time. Two crucial parts of excellent customer experience are comfort and cleanliness; seating can play a huge role in both of those factors. Research shows that comfortable, clean seating can lead to increased customer spend.